Abdullaah J.

2nd Line Service Desk Analyst

Birmingham, England, United Kingdom

About

A qualified individual in Computer Specialist Infrastructure Systems completing the course with the highest mark possible. Utilising a unique ability for simplifying complex abstractions I am able to explain this to users of different levels of understanding. A forward thinking and progressive individual with a fascination for technological advancement and a curiosity for going beyond limitations. Possessing experience working in an I.T technical support role and ever-increasing knowledge of various operating systems, programming languages and networking. Presently pursuing career options within the technological sector to enable further development and progress.

Experience

  • SCC (Full-time · 2 yrs 11 mos)
    • 2nd Line Service Desk Analyst
      Jan 2024 - Present · 2 yrs 6 mos

    • Service Desk Analyst
      Aug 2023 - Jan 2024 · 6 mos

  • Service Desk Analyst at NatWest Group
    Jun 2022 - Apr 2023 · 11 mos

  • Customer Service Representative at Sitel Group
    Apr 2021 - Jun 2022 · 1 yr 3 mos

  • Inventory Specialist at RGIS - UK
    Dec 2021 - Apr 2022 · 5 mos

  • Configuration Engineer at SCC
    Nov 2019 - Apr 2020 · 6 mos