Abdulaziz Albawardi

IT Service Management | IT operations | ITAM | IT Assets Management | hardware & software | CMDB | ADDM | Remedy | SAM | HAM .

Riyadh, Saudi Arabia

About

Senior IT Service Management and IT Asset Management Specialist with strong experience in CMDB administration, Software Asset Management, and enterprise IT operations. I manage full IT asset lifecycles including discovery, inventory, compliance, and decommissioning in large-scale environments. I lead ITAM teams, ensuring accurate configuration data, optimized license usage, and improved governance aligned with ITIL standards. I specialize in SNOW License Manager and CMDB optimization, enhancing data accuracy and operational visibility through discovery tool integration. I support audit readiness, vendor coordination, and reporting frameworks that drive cost efficiency and informed decision-making.

Experience

  • IT Service Management, Sr. Specialist at Mobily
    Dec 2023 - Present · 2 yrs 7 mos

  • ITSM Consultant at stc
    Jan 2021 - Dec 2023 · 3 yrs