Accra, Greater Accra Region, Ghana
I'm Abdul Majeed, a passionate advocate for innovative product development and analysis within the telecommunications industry. My drive lies in uncovering insights from data to enhance products and user experiences. As a web developer, I specialize in creating intuitive, user-centric applications while leveraging fast, scalable database systems for efficient handling and analysis. I thrive on transforming challenges into opportunities, continuously learning, and crafting impactful digital solutions that drive business growth and customer satisfaction.
Conducted market research to identify user needs and pain points for mobile financial services in Ghana. Analyzed customer behavior data to inform product development decisions and improve user experience. Collaborated with cross-functional teams (marketing) to design and launch new products that drive engagement and revenue. Developed key performance indicators (KPIs) to measure the success of products and initiatives, such as transaction volume, active users, and customer retention rates. Performed extensive User Acceptance Testing (UAT) before the launch of an MFS product. Performance analysis on revenue projections , customers churn and growth.(deep dives to find out issuses)
Provided technical support to Mamprobi co-workers by troubleshooting hardware and software issues. Performed routine maintenance on the hospital computer system and assisted with database maintenance for optimization, backup, recovery, and data integrity. Maintained and optimized databases to ensure data integrity and availability.