Bellevue, Washington, United States
Experienced Supply Chain professional with a strong background in Continuous Improvement, Project & Program Management, New Product Development, Manufacturing, Logistics, and Operational Analyses. Skilled in driving performance metrics, simplifying processes, benchmarking, communication, leadership and team development. Currently heading the Outbound department at the largest Fulfillment Center in Canada, responsible for Safety, Quality, Customer Expectation, Productivity and Engagement. Proven ability to manage cross-functional teams, provide direction and lead through teams, improve customer experience, deliver sustainable results and application of Lean principles.
Leading the Demand and Capacity Planning vertical for the Amazon Freight Partner (AFP) program.
Leading the Outbound department at Fulfillment Center, Mississauga with a team of 3 Operations Managers, 10 Area Managers and 250 associates.
- Operations Manager (Outbound) at Amazon Canada and based out of Mississauga - Leading a team of 5 Area Managers, 10 PAs and 400 associates (during peak) in Outbound department across various paths like Pick, Sort, Pack, Ship and Transship. - Led FC to a 11% YoY improvement in productivity, 33% reduction in safety incidents and a 47% improvement in Quality Metrics. - Helped increase Outbound capacity by 75% by setting up night shifts on Front and Back half night shifts
• Managing Global Project for technology & material change in Wound Care impacting 8 countries, 200+ variants worth $103 million • Led development & launch of 2 new SKUs in Feminine Care with fastest ever development in 2 months; incremental sales of $12 million • Successfully led new product launch of Stayfree Secure Cottony Soft variant across 6+ SKUs, within 3 months leading to annual incremental sales of $2.6 million, gross profit increase of 3.2% & annual savings of $1.2 million– fastest ever launch of a new product • Successfully launched ‘Listerine Cool Mint Mild Taste’ variant in India generating sales of $1 million in 1st year • Led development & launch of 4 promotional packs & 2 new variants in Feminine Care within 4 months adding $7 million in sales • Pioneered & led change in raw materials in Feminine Care – completed in 3 months in 5 sites & 13 machines - savings of $ 1.7 million • Facilitated development & launch of ‘Limited Edition Clean & Clear’ variant with mood-based labels delivering sales of $7 million • Project Leader to upgrade the $25 million ‘Clean & Clear Morning Energy’ brand by developing new variants to improve consumer recal • Only facilitator chosen from Asia Pacific to lead 'Innovation Workshop' in Thailand with 70+ participants, generating $12 million in savings • Awarded ‘Best Faster Forward Project’ for fast-track execution of project to change raw material in Feminine Care – project completed within 3 months with All-India rollout across 5 sites, 13 machines and 18+ variants while delivering savings of $ 1.7 million in 12 months • Awarded ‘Best Faster Forward Project’ for fast-track execution of ‘Project GST’ – project executed within 36 hours while ensuring 100% compliance and transition to GST regulations for Feminine Care products across 6 sites, 18 machines and 50+ products across India
• Facilitated delivery of over $60 million in savings for India across 5 years across departments like Sourcing, Manufacturing, Quality etc. • Set up the Local Stage-Gate Committee (LSGC) governance mechanism for rapid approvals for projects related to Cost Savings, BCP, Compliance, Process & Artwork changes and RM/PM changes • Granted ‘Best CIP Manager in APAC’ award twice by Asia-Pacific Leadership Team for exceeding savings targets for India • Conducted ‘Pipeline Generation’ workshops for India in 2015 and 2016, comprising 100 participants from Marketing, Sales, Contract Manufacturing, Production, Finance – led to total idea generation worth $12 million • Developed excel based tools for ‘CIP Reporting’ and ‘One-touch Cost Split’ for all SKUs • Awarded ‘Encore – Gold’ for CIP delivery and ‘Encore – Silver’ for leading the Design-to-Value projects
• Deployed standards to improve Preventive Maintenance quality leading to 75% setting time reduction • Developed Customer Complaint Template for tracking & mitigating complaints - 75% reduction • Led OEE workstream for Mulund resulting in OEE increase of 11% points per machine driven mainly by projects like Centre-lining, Wing Folder Jam elimination, Maintenance Optimization, Augur changes etc. • Developed tool for reporting & analyzing real-time machine stops resulting in 100% accuracy in OEE reporting • Led Management Infrastructure work stream in Make-2-Win - developed performance boards, set-up standards for shift handover & daily meeting & trained employees in RCA & Why-Why analysis techniques • Awarded ‘Winner on Work’ award for flawlessly handling the OEE workstream for Make-2-Win program • Received award for ‘Most Improved Workstream’ in Make-2-Win program for OEE workstream
• Led line comprising 6 machines to highest results in Packing (91% Line Reliability (PR) v/s target of 88%, 1.2% Unplanned Downtime v/s target of 2%, 1.2% Scrap v/s target of 2%, 1.1 Stops/shift v/s target of 1.5) • Achieved 40% manpower reduction by reducing 9 FTEs through ECRS & work process improvements • Demonstrated & sustained 80% machine scrap reduction & cost savings of $100K across 7 machines through PLC code optimization, standardization and input timing changes for each machine • Designed & implemented first ever ‘Zero Touch’ Online Secondary Coding solution for printing polybags • Pioneered Single Mat Weighing on Multitrack machines to prevent weight variation issues in sachets • Managed installation & startup of 2 multi-track machines with Zero Safety and Quality incidents during installation and commissioning, 95.98% and 95.97% PR within first month of installation with 100% time & budget compliance • Led designing & installation of ‘New Splicing Machine’ project resulting in planned D/T reduction by >2% points • Reduced maintenance cost by 75% & delivered savings of $58K through Common Conveyor Modularization • Achieved 100% human error reduction across 23 lines in packing through automations for Marsh Coder, Barcode Reader and Domino Printer and interlocking of Pouch count & Weight to check pouch count errors • Led Domino Maintenance & Standardization Project reducing coding error by 85% & printer downtimes by 75% • Member of core team which received 'Best Supply Chain Team Award' in P&G Mandideep in 2014 • Awarded 'M S Rawat - Best Innovation Award' for implementation of Online Secondary Coding project • Awarded 'Power of You - Gold' as Packing Quality Manager & developing on-line secondary coding solution
• Managed planning, logistics, operations and delivery of 3 contract manufacturing sites (Tide Bars, Tide Sachets and Tide Bulk WIP) Product & 1 internal and 3 external warehouses in Mandideep • Led Warehouse Consolidation project (4 warehouses to 1) thus delivering cost savings of $90,000 by redesigning transportation and logistics strategy based on network changes and new transportation routes • Delivered fastest ever production ramp-up in P&G involving 2 quality audits with >85% ratings, IQ/OQ/PQ of 9 machines, planning and logistics strategy development, in setting-up contract site for Sachet Production • Developed and implemented tools to establish globally the first ever paperless warehouse in P&G • Achieved 25% cost reduction ($0.06/unit vs $0.08/unit) in delivering the 2011-12 F&HC Warehouse budget • Led budgeting exercise for F&HC Warehouse for the year 2012-13 delivering 25% savings on warehouse costs • Attained 75% reduction in truck loading time by designing mobile conveyor solution for Tide Bar shippers • Ensured 100% rating in Internal Controls Assessment conducted by plant Finance Department in 2 CM sites • Achieved Zero Critical and Zero Major observations in 5 Warehouse and CM Quality Audits in Mandideep • Awarded 'Power of You - Pearl' for developing Run-to-Target software for paperless Warehouse