Magna, Utah, United States
I build clarity in complex environments. Over time, I’ve noticed that most programs don’t break because of technical failure. They drift because ownership blurs, tradeoffs go unspoken, and visibility fades. My work sits at the intersection of systems, governance, and people. I’ve led large-scale cloud migrations and cross-functional technology initiatives, but the real value isn’t in the tooling — it’s in restoring alignment when complexity increases. I approach leadership through a simple lens I call onPAR: Personal — Show up present. Address tension early. Build trust before it’s needed. Accountable — Make ownership explicit. Clarify who decides and who executes. Responsible — Steward time, risk, and people with discipline. That philosophy guides how I lead programs, engage stakeholders, and navigate ambiguity. My background includes enterprise IT transformation across Microsoft 365, Azure, and hybrid environments. I’m PMP-certified and operate comfortably across predictive, agile, and hybrid delivery models. Areas of focus include: • Enterprise integration and transformation programs • Microsoft 365 and Azure cloud migrations • Cross-organizational governance and delivery frameworks • Program risk management and stakeholder alignment • Operating model and PMO framework development Personally, I’m fluent in American Sign Language and a parent of Deaf and Blind children. That lived experience has shaped how I think about accessibility, inclusion, and systems that truly work for people — not just processes. I’m particularly energized by environments where clarity needs to be rebuilt and momentum restored. If you’re navigating complexity, I’m always open to thoughtful conversation.
• Directed multiple tenant-to-tenant Microsoft 365 and Azure migrations for acquired agencies, overseeing planning, execution, cutover, and post-migration stabilization. • Managed complex dependencies across identity, email, file services, security, and endpoint management, ensuring secure transitions with minimal disruption to end users. • Created and maintained project charters, schedules, risk registers, and communication plans, improving visibility for executives and technical leads. • Coordinated remote and hybrid teams across time zones, holding regular standups, status updates, and steering meetings. • Standardized runbooks, WBS templates, and technical checklists that accelerated future integrations and improved project quality.
• Workstream co-lead to support joint projects with AWS Professional Services • Ownership of end-to-end product launch process, growing our AWS portfolio of differentiated solutions for customers to engage for specific needs. • Continually experiment with new approaches to simplify customer launch experience and maximize customer launch visibility. • Evaluate, prioritize, and improve operational excellence based on business strategy, customer behavior, and needs. • Leverage customer knowledge to solve highly complex business challenges through programmatic solutions including working with technical stakeholders on program design. • Develop data-driven narrative proposals for new initiatives or evolving programs, including return on investment profile and financial analysis. • Develop and mature mechanisms to deeply understand ex/internal customer needs, gaps, and opportunities • Build strong relationships with business partners to understand their challenges and priorities, define roadmap, and drive actions through insight delivery • Develop and maintain core metrics and insights analyzing customer feedback and sentiment • Prepare and deliver insights for all weekly/monthly/quarterly business reviews • Build and execute a communications strategy to stakeholders including ownership of business cadence • Measure and report effectiveness of program • Own goals/performance reporting
My primary focus currently is supporting resources on most of our AWS Professional Services engagements. I support them through regular meetings and provide them what they need to be successful in their roles at each AWS Professional Services client. I am also the Customer Success Leader on a co-managed project for a large partner. In total, I currently manage ten resources with more to be added soon.
I work on the Professional Services Team focusing on Projects. I assist with the engineering prep work on most of the projects for all of our Utah clients. I usually have 10-15 projects I am working on at a time which requires a significant level of time and task management. I also help our Project Coordinator with project management tasks such as: * Project Kickoff Calls * Project Scheduling and Planning * Creation of Project Templates * Improvement and Implementation of Project Processes and Procedures * Build of Project Proposal and Project Tasks Lists for each project
Provided IT consultant support to multiple clients all over the state of Utah. Maintained their IT infrastructure through proactive hardware and software updates and through recommendation and implementation of IT projects to upgrade or replacing existing equipment. Provided business value to each organization and business I supported.
Responsibilities include managing a variety of projects from email migrations to domain migrations and everything in between. I will be managing these projects as well the teams involved in making any project a success.
I manage the network infrastructure of the Salt Lake City Powder Division Manufacturing Plant. There is around 110 computers, 10 servers, switches, wireless access points, and everything in between. I support all of it with the assistance of a great IT team in California and Montreal, Canada. I have helped in setup and installation of new VMware server in out Salt Lake City Facility. I managed the setup of a new remote access system for entire organization. I moved and upgraded several servers from physical or Hyper-V servers to VMware on Windows Server 2012. Helped in implementation of a new helpdesk system that is used throughout organization.
I manage the employees of twelve different locations as well as manage 250+ computer across 105 different locations. There are many skills required to fulfill this job. Some of these skills include time management, project management, ability to work well on a team, organizational, problem solving, and communication (both written and verbal). Over the course of the last several years, I have had the opportunity to be the lead on several projects that changed the way we do business. Three of the projects that had the most impact were: implementation of a new inventory system, implementation of an electronic time and attendance system for 450-500 employees, and implementation of an online and scanning system for processing free and reduced applications for school meals.