New York, New York, United States
Hands-on IT manager with over 20 years of experience. Deep knowledge of technology as well as management of staff at all levels of the organization. Experienced in managing company financials as well as negotiation and presentation to business units and executives. Specialties: Vendor negotiation, remote management, purchasing, policy creation, technical training, workflow creation, financial analysis.
Responsible for risk management at the firm. Work to implement and maintain ISO 27001, SOC 2, GDPR and all risk management in projects and operational implementations.
Managed a team of 4 engineers with responsibility for all desktop technologies for 2,200 users in New York and 25 remote locations worldwide. Also responsible for the project management of the firm’s enterprise upgrades of Exchange, iManage document management system, and Windows 7.
Managed a team of 13 support staff and 3 managers with responsibility for project management and onsite technical support for 2100 users in 4 NY locations and another 400 users in 6 remote locations. Managed the research, development and implementation of desktop technologies, as a lead for the Time Warner family.
Managed a support staff of 8 people. Developed and managed project plans for infrastructure upgrades, content workflow systems, and numerous special projects. Managed all daily operational needs of the department such as documentation, reporting, resource tracking, change control, knowledge management, and staff training/development to ensure a high level of productivity and resource availability.
Manager of New York support team. Direct installation of infrastructure and WAN connectivity for rapidly growing business.