Santa Barbara-Santa Maria Area
My job is to make sure things get to where they need to be as smoothly and cost-effectively as possible. No stone goes unturned in the pursuit of realizing a smooth and repeatable logistics workflow.
- Manage air freight, LTL, and parcel shipments for direct-to-consumer, reseller, and promotional transactions (domestic and international) - Pack up and assemble products for loose and palletized shipments - Ensure timely turnaround on all orders received - Coordinate with all involved parties to create a frictionless shipping experience from warehouse to consignee - Maintain company compliance with all domestic and international shipping regulations, including hazmat and customs adherence - Draft all domestic and international shipping documents in a timely manner with the utmost accuracy as to avoid any transport delays - Optimize shipping workflows wherever possible to promote scalability - Keep close track of on-hand and inbound inventory to prevent misallocation of product stock - Restock low-count SKUs - Receive and check in inbound stock
- Grade the quality of algorithmic responses to user queries - Tag salient information in user-entered text - Identify mentions of common software titles and other named entities in support tickets in IT and other enterprise domains - Categorize support tickets and chat utterances by user intent using a complex multi-dimensional taxonomy - Evaluate the performance of an AI chatbot - Search relevance evaluation - Attend company meetings through Zoom
- Grade the quality of algorithmic responses to user queries - Evaluate the performance of an AI chatbot - Provide rationale and thought process behind evaluations - Attend company meetings through Zoom
- Translated several thousand lines of code within Java conventions for company’s website interface as well as advertisements for Google and Bing in Visual Studio Code - Carried out quality assurance tests of the whole website after translation - Attended meetings through Zoom and maintained correspondence with company owner through email
- Hundreds of approved translations from English to German for a handful of projects on crowdsourced translation website Crowdin - Assisted in translation of software and website interfaces from English to German through GitHub
- Frequently released articles pertaining to assigned sports team and its matches - Maintained activity and engagement on Twitter - Stayed up to date on the happenings of assigned sports team and the league in general through social media