Wichita, Kansas, United States
• Oversee the design, implementation, and maintenance of the company's IT infrastructure. • Ensure the security of the network, systems, and data, implementing best practices and security protocols. • Monitor network performance and troubleshoot issues as they arise. • Develop and implement IT strategies aligned with the company's goals and objectives. • Stay informed about emerging technologies and trends, making recommendations for updates and improvements. • Collaborate with senior management to define IT budgets and resource allocation. • Lead IT projects from inception to completion, ensuring they are delivered on time and within budget. • Coordinate with stakeholders to gather requirements and define project scope. • Monitor project progress, manage risks, and communicate updates to stakeholders. • Evaluate and select vendors for IT products and services, negotiating contracts and agreements. • Manage vendor relationships, ensuring deliverables meet expectations and are within budget. • Provide technical support to employees, troubleshooting hardware and software issues. • Develop and deliver IT training programs to improve user proficiency and adoption of new technologies. • Ensure compliance with data protection regulations and industry standards. • Implement and maintain IT policies and procedures to protect the organization's assets and information.
Provide Level 2 support for managed IT client. Manage tickets and projects for internal and external end-users.
● Manage 300 user endpoints and three office locations. ● Setup and install workstations, servers and networking equipment. ● Manage Veeam and RecoverPoint backup system ● Manage and maintain VMware virtualization cluster. ● Manage and maintain Cisco UCS clusters. ● Monitor and manage Cisco and HP network environment.
● Manage 300 user endpoints and 15 individual networks. ● Setup and install workstations, servers and networking equipment. ● Manage BDR and Virtualization servers. ● Primary engineer on all MSP accounts. ● Provide Level 1-3 end-user support. ● Install 3CX phone system. ● Setup, install and manage client VPN servers. ● Manage Office 365 for clients.
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