Swanzey, New Hampshire, United States
Executive with a strong business acumen and in-depth comprehensive knowledge of all functional areas. Leverages strategic insights to create programs that lower costs, enhance efficiencies and improve operations. Expertise in advancing an organization’s essential mission and business goals through use of technology, team-building and creative problem-solving in the development of effective strategies and operational efficiencies.
Executive Management - Fully responsible for the day to day operations of all department operations, including engineering, construction, and maintenance natural gas, electric, telecommunication, and information technology disciplines. • Balanced 5 year and 10 year capital ($50M) and expense ($40M) budgets within sale forecast projections through evaluation and selection of critical beneficial programs and functions and outsourcing of non-critical functions. • Managed annual capital ($5M) and expense budgets ($4M) within or under target 6 years in a row by establishing operational and financial controls and reporting programs of over 300 key performance indicators by direct reports. • Led cross-functional 7 member team to develop a fiber-to-the-home business plan of $25M capital investment. • Developed, evaluated, and implemented $3.2M smart meter deployment project of 29,000 meters over three years, with projected savings of over $20M over the life of the project through operational efficiencies and labor reduction, by integrating a diverse team of cross-functional groups of both management and labor force members. • Developed an Emergency Response team, processes, and procedures, which in 2011, restored a 95% outage (18,000 customers) in 7 days, 7 days quicker that competing and neighboring utilities. • Reduced annual labor grievances by establishing active communication channels with labor leaders. • Helped reduce labor benefits and costs from 18 days to 9 day through successful negotiations with collective bargaining group. • Identified and implemented three large scale operational improvements in the Information Technology Department, which reduced expenses by 30% ($300K) and improved productivity. • Reduced Worker’s Compensation days away from work annually from 30 to 10 by identifying and correcting procedural deficiencies and developing new processes.
Principal to the engineering of utility distribution projects, including planning, estimating, scheduling, permitting, and regulatory reporting of gas distribution projects. Developed procedures and specified equipment and materials necessary to the operation and maintenance of gas distribution facilities. Supervised contractors in the proper installation of utility facilities. Developed a multitude of programs to aid in the engineering, analysis, and information management of gas, electric, and telecommunications systems. Coordinated training for and trained employees on all aspects of utility operations, including gas procedures, safety, and liquefied natural gas plant operations. • Responsible for all managing and reporting on all gas and electric compliance activities. • Directed compliance with NERC standards for emerging electric regulatory environment. • Led utility to compliance with safety regulations through development of training and managerial controls. • Responsible for preparation and balancing of capital budget through the strategic planning process. • Within one year, reduced annual inventory shortage of over 10% to less than 1% through the implementation of sound inventory accountability, procedures, and processes. • Managed the successful installation of critical high pressure lateral and city gate station, on time and under budget.
Engineered more than 20 miles of gas pipeline construction, consisting of new and reconstruction areas. Analyzed new construction areas, distribution system enhancements, and prioritized reconstruction projects. Created construction bids and contracts, including construction and procedural specifications. Engineered telecommunication system design, including plant design, and data communication equipment specification, installation, and maintenance. Maintained maps and drawing of gas and telecommunications systems. • Performed all aspects of utility engineering project design and planning. • Prepared capital budgets projects, constructions details and contracts. • Reviewed and recommended award of construction contracts. • Designed and implemented contractor billing database which improved transparency and increased contractor accountability. • Streamlined operations recordkeeping processes and procedures, improving accountability and time while reducing costs.