Fargo, North Dakota, United States
Social networking is something I appreciate through different job opportunities. Facebook, Twitter, Wordpress sites are programs I am familiar with, along with using Adobe products (Photoshop, Audition, Illustrator) to create web graphics for websites or generic graphics. Opportunities to meet new people and reconnecting with those I have met are what I enjoy in jobs. Some would say I am good with people more on a smaller scale, and I would tend to agree.
contacted guests through different channels to schedule interviews, wrote promotions for shows, recorded on-air promotions, wrote and sent out questions for hosts and guests, and edited and uploaded podcasts for live show.
received in-bound calls for bankers, used internal resources to resolve inquiries on policies and procedures, escalated issues when necessary, submitted work tickets to correct issues
answered customers' questions about products, took detailed notes about customer calls, communicated with co-workers with escalated issues, researched to find the best solutions for customers, employed conflict-resolution techniques, worked collaboratively with colleagues, and focused on the customers' needs.