Nigeria
With experience supporting businesses across administrative operations, scheduling, travel coordination, research, workflow management, and client support, I specialize in creating structure behind the scenes so teams can focus on growth and high-level decision-making. I help busy founders, executives, and growing businesses stay organized, save time, and operate more efficiently through reliable executive support, operational coordination, and proactive problem-solving. I have successfully helped clients save 20–40 hours weekly by organizing workflows, improving organization, managing essential operations, and ensuring critical tasks are completed accurately and on time. My areas of expertise include: • Executive & administrative support • Calendar and email management • Travel planning and itinerary coordination • Research and reporting • Lead generation support • Meeting coordination and agenda preparation • Workflow organization and systems support • AI automation and process improvement • Data entry and document management • Event planning and operational assistance Clients value me for being dependable, proactive, detail-oriented, calm under pressure, and highly organized. I am passionate about helping businesses run smoothly while creating efficient systems that reduce stress and improve productivity. I am currently seeking opportunities to support international founders, executives, and companies that value professionalism, reliability, and operational excellence.
At Assist Factory, I support founders and growing businesses by managing the operational and administrative tasks that slow down daily productivity. I coordinate complex calendars across multiple time zones using Google Calendar and scheduling tools, ensuring meetings are properly aligned, conflict-free, and supported with clear agendas and relevant documents. I oversee inbox management by organizing high-volume emails, prioritizing urgent communication, and drafting structured responses that maintain professionalism and clarity. I also handle customer support through platforms like Zendesk, Freshdesk, and Intercom, ensuring timely responses, accurate issue resolution, and a consistent client experience. Beyond execution, I improve workflows by creating simple systems, templates, and checklists that reduce repetitive work and increase efficiency. I use tools like HubSpot and Salesforce to maintain accurate CRM records and support client communication, while leveraging automation tools such as Zapier to streamline recurring processes. I also utilize AI tools to assist with drafting and research, ensuring all outputs are reviewed, refined, and aligned with business context. My role is focused on delivering reliable support, improving operational flow, and enabling clients to focus on growth and decision-making.
Provide executive operations and administrative support to founders and growing businesses across multiple industries. • Orchestrated complex executive calendars across PST, EST, and GMT time zones, improving executive time utilization by 30% • Controlled high-volume inboxes averaging 150+ daily emails, implementing structured triage systems that reduced response backlog by 40% • Coordinated global travel logistics including flights, accommodations, itineraries, and expense tracking for executives operating across multiple regions • Crafted operational SOPs for recurring administrative processes, reducing repetitive task time by 25% • Conducted market and vendor research supporting partnership evaluation and expansion decisions • Directed task coordination across Asana, Trello, ClickUp, and Notion to ensure projects met critical milestones • Leveraged Zapier automation to streamline lead capture and CRM updates, reducing manual data entry workload • Utilized AI tools to draft executive communication and summarize reports, accelerating document preparation and research tasks • Facilitated expense tracking and invoice management, improving financial visibility for executive decision-making Freela
• Executed outbound and inbound lead follow-ups via email, WhatsApp, and calls to schedule appointments • Managed multi-time-zone calendars while preventing scheduling conflicts for executive teams • Maintained CRM pipeline records and lead activity documentation to support sales visibility • Crafted structured follow-up sequences that improved prospect response rates and reduced appointment no-shows • Facilitated reminder systems and pre-call confirmations that improved appointment attendance consistency
Utilized tools such as Google Workspace, Trello, Asana, Eventbrite, Xero, Mendeley and Canva to optimize workflows and create materials. Delivered high-level administrative support, managing schedules, communications, and operations for executives and business owners. Coordinated travel, including itineraries, accommodations, and flight bookings, ensuring seamless experiences. Managed client interactions, provided prompt follow-up, and resolved inquiries effectively.
✅Coached and mentored a group of over 120 virtual assistants in creating professional mock portfolios. ✅Provided guidance on best practices, industry standards, and portfolio development. ✅Offered constructive feedback and support to help participants improve their skills and confidence. ✅Facilitated a collaborative learning environment, encouraging participants to share knowledge and experiences. ✅Helped participants enhance their portfolios, preparing them for real-world client engagements and business opportunities. Key Achievements: ✅ Successfully mentored over 120 virtual assistants in creating professional mock portfolios. -✅ Improved participants' confidence and skills in portfolio development and client engagement. ✅Fostered a supportive community, promoting collaboration and knowledge-sharing among virtual assistants.
Managed and executed events, including coordinating logistics for thousands of attendees at the 2017 International Youth and Sports Festival. Event Planning & Coordination: Planned and executed diverse events, from small gatherings to large-scale festivals, managing logistics, vendors, and budgets. Utilized tools such as Google Workspace, Trello, Asana, Eventbrite, Xero, Mendeley and Canva to optimize workflows and create materials.
Provided comprehensive virtual assistance to executives and business owners, streamlining operations and communications. Reduced administrative workload for multiple executives by 40% through efficient schedule, email, and travel management. Coordinated complex travel arrangements, consistently achieving 100% client satisfaction with cost-effective bookings and seamless experiences. Implemented workflow tools like Google Workspace, Trello, and Asana, decreasing task turnaround time by 30%.