A. Nicole Williams

Experienced General Manager

Pearland, Texas, United States

About

Retail has been the highlight of my work history! I have a strong passion for developing people and driving my business. It is importance to me to build relationships that are impactful and lasting. - Trained Partners into Mangers Positions. I lead my team to success by focusing on the needs of the business. - Merchandising to place in selling contests. I am not afraid to have the hard conversations as they aid in development. -Earn the respect and trust of my team.

Experience

  • General Management at CCFI companies
    Oct 2024 - Present · 1 yr 9 mos

  • Retail Store Manager at H-E-B
    May 2017 - Sep 2025 · 8 yrs 5 mos

    Healthy Living Manager, H-E-B Grocery - Exercise independent judgment in making employment and business decisions, including strategy development, hiring practices, and resolving partner issues. - Oversee department operations to ensure the delivery of high-quality products and exceptional customer service. - Lead and develop a retail sales team to uphold top-tier service standards. - Manage product quality, stock levels, and special event sales. - Collaborate with sales staff to drive new business and maintain strong client relationships. - Optimize merchandising strategies and promote Central Market products to enhance sales. - Maintain product knowledge, oversee inventory control, and ensure compliance with regulations. - Manage vendor relationships and work towards achieving departmental budget goals. - Monitor expenses, ensure high-quality product presentation, and coordinate with other departments. - Develop and mentor 5 current employees to advance into management roles. - Handle hiring, performance reviews, training, and scheduling for team members. - Provide exceptional customer service and adapt to flexible shifts. - Oversee operations across multiple locations. - Hold Food Safety Certification. - Participate in SWOT (Strengths, Weaknesses, Opportunities, Threats) analysis - Platinum Operation Review Team

  • Assistant Manager at The Vitamin Shoppe
    Apr 2015 - May 2017 · 2 yrs 2 mos

    Overseeing all store operations. Scheduling and team building. Creating events, selling, merchandising and product knowledge. Daily sales, monitoring budgets and bank and sales consolidations.

  • Compliance Coordinator at Hess Corporation
    Oct 2014 - Apr 2015 · 7 mos

    Global Tax & Accounting Compliance Coordinator.

  • Sr. Administrative Assistant at NRG Energy
    Dec 2012 - Oct 2013 · 11 mos

    • Administrative support to Vice President of Tax and staff of 19 • Process State, Transaction and Sales & Use Tax Returns to meet or exceed scheduled deadlines. • Created and maintained tax department corporate files for federal and state tax group. • Issue company W-9 requests for all vendors and staff members. • Update Sales & Use Tax Calendar by logging in certified dates for auditing purposes. • Prepare and Oversee Business Travel Arrangements. • Responsible for creating corporate expense reports. • Complete on boarding process for contractors and vendors creating SAP, VPN and Role Request access. • Monitor, track, and confirm department supply orders and returns. • Schedule department conferences for training and certification requirements. • Schedule bi weekly tax department staff meeting updates and cancellations. • Allocated Tax department purchasing card ensure all charges are accurate and current. • Generate and submit vendor payments. Monitor fees for professional services for accuracy. • Attend training classes and company workshops to maintain skills and update staff.