Harrisonburg, Virginia, United States
-Worked full time as a Medical Scribe and Front Office Specialist at Shenandoah Valley Orthopedics & Sports Medicine
-Exhibits customer service skills by overseeing front desk operations, organizing front desk and facility inventory, providing facility information to guests, checking over 500 patrons in and out each shift, completing company sales, attending annual training events, and leading tours -Certified in Pro-CPR/AED/First Aid
-Requires customer service skills, organizational skills, responsibility, and integrity to uphold the position -Ensured the safety of patrons through observation, cleaned equipment, advised and checked-in classes of 30 people, trusted to lead facility operations
-Mentor Virginia Tech students in Explore Science and Integrated Science First-Year Experience classes to create interpersonal relationships and academic student success -Demonstrates leadership, interpersonal, public speaking, and problem-solving skills when working and guiding students while serving as an undergraduate role model -Uphold's academic integrity practices, grades assignments, attends classes, participates in Virginia Tech Open Houses, major fairs, and Hokie Focus events
-Trained in serving, utilized customer service and communication skills when interacting with customers and staff, accessed high-level time management, delivered food and drinks to accommodate customers, ran secure financial transactions, opened and closed the building, worked within a large team, and led shifts and sections
-Trained in Serving, Hosting, Bussing, and Delivery services -Harnessed customer service, communication, and time management skills to adequately serve customers -Delivered food and demonstrated professionalism to customers, ran secure financial transactions, opened and closed the building, worked within a large team, and trained new employees