Dubai, United Arab Emirates
Behind every successful shipment, a problem solver is working hard to prevent obstacles, and I enjoy playing that role! I am a Logistics Coordinator experienced in international sourcing, freight handling, customs procedures, landed cost analysis, and cross-departmental operations. I excel when facing complex challenges, finding ways to streamline processes and resolve issues. Currently, I am focusing on developing my expertise in supply chain and logistics strategies while networking with like-minded professionals.
• Coordinated with 20+ international suppliers to confirm cargo readiness dates and shipping requirements. • Obtained and evaluated quotations from 4+ freight forwarders, selecting optimal solutions based on cost, transit time, and reliability. • Managed end-to-end shipment follow-up with freight forwarders until port arrival. • Prepared and controlled customs clearance documentation (PL, CI, COO, BL), ensuring originals were received in advance. • Handled customs clearance, duty payments, and delivery arrangements to company warehouse. • Processed government-related payments (e.g., MOFA attestations and ministry fees) to ensure regulatory compliance and avoid penalties. • Coordinated freight forwarder payments and followed up closely with the accounts team for timely settlements. • Managed urgent local purchases, liaising directly with local suppliers to meet operational needs. • Tracked and managed 80+ shipments per month, monitoring status, ETD, ETA, documentation, and advance duty calculations to support cash flow planning. • Prepared landed cost calculations to assess profitability and support pricing and margin optimization. • Developed pre-shipment cost & profit reports, shared with CFO, GM, and Logistics/Accounts stakeholders to highlight shipment-level profitability. • Recognized with Employee of the Month for outstanding performance, efficiency, and ownership of end-to-end import operations.
• Processed and verified 50–70 sales orders daily, ensuring accuracy and timely fulfillment. • Generated 40+ customer invoices per day, coordinating with accounts for accurate billing and dispatch. • Maintained real-time stock and consumables reports, ensuring inventory accuracy and minimizing stockouts. • Coordinated with sales, logistics, and warehouse teams to resolve discrepancies and ensure on-time dispatch. • Supported inbound and outbound shipment documentation, including POs, GRNs, and delivery notes. • Identified process gaps and supported operational improvements to enhance efficiency.
• Reduced shipping processing time by 30% through efficient preparation of contracts and proforma invoices. • Coordinated cargo readiness, booking confirmations, and shipping schedules with customers and shipping partners. • Monitored 10+ vessels and 10+ containers weekly, ensuring timely tracking and delivery updates. • Prepared draft shipping documents and verified Incoterms in line with contractual requirements.
• It is a type of seasonal work. Delivered exceptional customer support through phone, email, and live chat channels, consistently achieving a customer satisfaction rate of 95%. • I've worked on numerous projects, including International Mother's Day, Tayeb Salih Celebration, and CX DAY. • .Participated in the annual breast cancer awareness event, E-learning media campaign, and lastly I've worked in the annual Zain Class Ramadan Iftaar.
• formed a diverse team of +30 members to obtain the greatest amount of skills necessary to complete the work. • I led cross-cultural teams to execute several projects, benefiting over 10,000 individuals. I engaged with diverse stakeholders and excelled in project reporting, ensuring timely updates. • Reached agreements with leading companies in the field to sponsor the association and its projects and work plans that were implemented during the period of the session. • Made use of digital and television communication platforms to portray the association's image, goals, and activities, and secure the most support and funds.