Délégation Msaken, Sousse, Tunisia
Data & Analytics Engineer with 5+ years of combined technical experience, including 1.5+ years in dedicated data engineering and analytics roles. Specializes in building end-to-end data pipelines, SQL-based data models, and Power BI dashboards that convert raw data into business-critical insights. Background in enterprise IT infrastructure provides a strong systems-level perspective on data architecture. AWS Cloud Foundations certified, DataCamp Associate Data Engineer certified. Actively building expertise in AI-integrated data workflows and cloud-native pipelines.
Built automated web scraping pipelines in Python to collect and consolidate data from multiple online sources, directly reducing manual data collection effort Designed and queried SQL databases to extract business insights, supporting data-driven decision-making across client accounts Created interactive Power BI dashboards with DAX-powered KPI metrics, translating raw operational data into visual reports for business stakeholders Leveraged Snowflake for cloud-based data management and analytics across large datasets, enabling faster and more scalable querying Worked with clients to gather analytics requirements, translating business needs into data models and reporting solutions Applied DBT concepts for data transformation workflows
Provided Tier 1/2 technical support to enterprise clients in a French hybrid environment, managing incident resolution across hardware, software, and network issues Maintained and administered VPN infrastructure for remote employees, ensuring secure and stable connectivity Managed ticketing workflows (ticket triage, escalation, SLA tracking) to ensure timely resolution of user-reported issues Operated in a bilingual French/Arabic professional environment, developing strong cross-cultural communication skills
Delivered IT support in a high-volume automotive manufacturing environment at LEONI, a global Fortune-listed wiring systems company with large-scale production operations Managed technical infrastructure supporting production floor and office staff in a 24/7 industrial environment Administered network equipment, ticketing systems, and VPN setups for a large multi-shift workforce Built structured troubleshooting and documentation discipline in a compliance-heavy industrial IT environment