Quezon City, National Capital Region, Philippines
I bring a diverse range of skills and experiences across multiple industries: - Hospitality and Food Service: At Syudad by Barrio Fiesta, I served as FNB and Kitchen Staff, ensuring seamless restaurant operations and maintaining high standards of food quality and customer service. Additionally, my role at Brentwood Suites involved both kitchen operations and housekeeping, where I prioritized cleanliness and guest satisfaction. - Versatile Roles in Food Service: At Toki Toki Cafe, I served as an all-around employee, handling cashier duties, cooking, inventory management, and FNB services. This experience allowed me to develop a deep understanding of operational efficiency and customer satisfaction in a fast-paced environment. - Financial Sector: In my role as a Collections Agent at HC Consumer Finance, I demonstrated strong negotiation skills and a proactive approach to managing customer accounts, consistently meeting or exceeding targets. These experiences have equipped me with a diverse skill set, including exceptional customer service, effective communication, and meticulous attention to detail. I am enthusiastic about applying these skills to contribute effectively within the hospitality or financial sectors, driving operational excellence and delivering exceptional results.
During my internship at Brentwood Suites, I gained valuable hands-on experience in hospitality management. I contributed to the daily operations of the hotel, focusing on kitchen staff responsibilities and housekeeping duties. This role provided me with practical insights into maintaining high standards of cleanliness, guest satisfaction, and operational efficiency within a hospitality environment.
As a Credit Advisor at HC Consumer Finance, I managed a portfolio of customer accounts, leveraging strong negotiation skills to facilitate repayment arrangements and resolve outstanding balances. I consistently met or exceeded collection targets while maintaining a high level of customer service and compliance with company policies and regulations. This role honed my ability to work independently in a fast-paced environment and effectively communicate with clients to achieve mutually beneficial outcomes.
At Toki Toki Cafe, I excelled in a versatile role encompassing cashier duties, food preparation, inventory management, and front-of-house operations. I ensured efficient daily operations, maintained inventory levels, and provided exceptional customer service to enhance the overall dining experience. This experience equipped me with strong multitasking abilities, attention to detail, and a deep understanding of customer needs in a dynamic hospitality environment.
FNB and Kitchen Staff at Syudad by Barrio Fiesta At Syudad by Barrio Fiesta, I contributed to the smooth operation of a busy restaurant environment as FNB and Kitchen Staff. I demonstrated proficiency in food preparation, ensuring high standards of quality and presentation. Additionally, I provided excellent customer service, addressing guest needs and enhancing their dining experience. This role enhanced my teamwork skills and ability to perform effectively under pressure, contributing to the restaurant's reputation for exceptional service and cuisine.