Ibrahim Naji

Business development | Digital Marketing | Business services | Sales expert | CRM specialist

Dubai, United Arab Emirates

About

I am a results-driven professional with over 4 years of experience in Business Development and Client Relationship Management, specializing in the banking, financial services, and retail sectors across the UAE. My expertise is focused on transforming client engagement into measurable business growth, from initial acquisition to long-term value creation. My core strengths lie in Sales Expertise, Strategic Client Portfolio Management, and deep proficiency in CRM Systems (Salesforce, Zendesk). I excel at building strong, long-term strategic relationships with high-value clients and consistently driving revenue growth through solution selling and upselling, particularly within the competitive financial services industry. I also possess a strong foundation in Digital Marketing and Brand Management, having successfully managed brand presence, executed paid ad campaigns, and created engaging content across major social platforms. This dual expertise allows me to approach business development with a comprehensive understanding of both direct sales and digital outreach strategies. I am dedicated to leveraging my skills in Multilingual Communication (English, Arabic, & French) and Market Trend Analysis to drive success for forward-thinking organizations.

Experience