Zürich Metropolitan Area
With over three years of experience in the international airline catering industry, I have honed my skills as a Quality Assurance Manager, ensuring that our services meet the highest standards of quality and safety. My role involves developing and implementing quality control procedures, conducting audits, and training staff to maintain compliance with international and local food safety regulations. I am passionate about creating exceptional dining experiences while prioritizing the safety of our clients. My ability to analyze processes and identify areas for improvement has led to increased efficiency and enhanced customer satisfaction. I enjoy collaborating with diverse teams and stakeholders to drive quality initiatives that align with our organizational goals. Key Highlights: - Expertise in food safety standards, including HACCP and ISO/BRC/IFS certifications. - Proven track record in managing quality assurance programs across various international events and catering services. - Strong analytical and problem-solving skills, with a focus on continuous improvement. - Excellent communication abilities, fostering a culture of quality and safety among staff. I am always eager to connect with fellow professionals in the industry, share insights, and explore opportunities for collaboration. Let’s connect !
• Implementing and developing of innovative ideas as well as digitalisation of tools. • Maintaining and monitoring food safety systems and HACCP in catering units and coordinating with the respective General Manager. • Managing and coordinating of QM team. • Preparing of a list of allergens for the food products manufactured and handling of the description of the product composition and nutritional values. • Implementing of customer requirements in airline catering. • Conducting of detailed internal and external quality and food safety audits, identifying areas for improvement, and implementing corrective actions to uphold stringent standards. • Managing of customer and authority complaints. • Preparing and implementing of customer audits and presentations. • Conducting internal and external food safety and quality related trainings. • Leading and controlling cleaning team and other hygiene related activities. • Effectively overseeing pest control operations for maximum efficacy and compliance. • Vigilantly monitoring and ensuring the proper functioning of the facility's cooling chain for optimal quality and safety.
Preparing and serving food. Maintaining high quality and food care standards. Training new members of the team.
Delivering food and drinks on a bike from restaurant to customer.
Creation, implementation and developing procedures and following them. Conducting quality and food safety courses for employees. Being responsible for external and internal audits of our business clients and product safety certification bodies. Deputing external laboratory tests and supervision of results. Supervision of pest control.