Choo Yi Chen

Credit & Collection @ NI

Butterworth, Penang, Malaysia

About

I am seeking a full-time position in finance or accounting where I can apply my knowledge of accounting, finance, and marketing, along with a diverse skill set, to effectively support your company. I am dedicated and committed to becoming a reliable and valuable team member, contributing to the success of your organization.

Experience

  • Credit Collections Specialist at NI (National Instruments)
    Nov 2024 - Present · 1 yr 9 mos

    • Prepare and issue Statements of Account (SOA) in a timely manner and follow up on overdue accounts via email and phone calls to ensure prompt collections. • Generate and analyze A/R aging reports and overdue customer lists for management review to support monitoring of outstanding receivables. • Monitor past-due balances and support collection activities to maintain overdue and aging percentages within company targets. • Collaborate closely with Customer Operations, Sales teams, and management to resolve payment issues and escalate non-payment cases according to internal collection strategies. • Maintain and update customer credit profiles, payment records, and collections data using Salesforce GetPaid, Oracle, and SAP, while working closely with the Credit Team to analyse customer payment behaviour and support credit risk decisions such as potential account holds.

  • Accounts Payable Intern at ams OSRAM
    May 2024 - Sep 2024 · 5 mos

  • Sales Promoter at HC HEAP SENG TRADING SDN. BHD.
    Dec 2018 - May 2024 · 5 yrs 6 mos