India
1. Developing and sustaining solid relationships with key clients. 2. Addressing and resolving key clients’ complaints. 3. Acting as the main point of contact between key clients and internal teams. 4. Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions. 5. Generating progress reports for clients and senior leaders within the organization. 6. Responsible for generating new business for the agency via Business Development. 7. Keeping up on trends, changes, and competitor actions that might affect the client.