Warsaw, Mazowieckie, Poland
I’ve spent years developing skills in relationship building and having value-based conversations through various roles in Customer Success and Sales. Right now, every minute I spend at Okta is focused on making sure our customers receive maximum return on their investment in our identity products.
🐝 Starting and leading the Samples Team - helped shorten the free trial stage of the sales process (preparation, research, implementation, quality control, delivery) from weeks to hours 🐝 Assistance in developing the training material and direct participation in the onboarding of new team members 🐝 Daily communication with different departments to learn and help improve processes across the board (Sales Operations, Customer Success, Sales) 🐝 Engaging in end-to-end sales on a daily basis since Q2 2022 - running discovery calls, nurturing relationships, organizing free trials, and closing deals. Increasing personal sales numbers month-to-month since partially taking over the role of the AE - November 2022 target exceeded by 40% while also maintaining personal conversion rate of ~30% since the beginning 🐝 Cold outreach using email and LinkedIn 🐝 Managing Key Accounts including Enterprises and SMBs in various verticals of SaaS and more 🐝 Upselling 🐝 Building and developing relationships with current customers as well as new prospects 🐝 Lead Generation, ICP Development, and Outreach Advisory for current and potential customers
🐝 Responsible for Quality of 20-30 projects on the regular basis 🐝 Optimizing the flow of the lead research process to build efficiency 🐝 Daily communication with the Research Team and Customer Success Managers to ensure improvement 🐝 Providing feedback