Barcelona, Catalonia, Spain
Driven and goal-oriented professional, dedicated to achieving concrete results and propelling business expansion. I am currently pursuing Spanish lessons to broaden my linguistic skills and enhance my professional profile, with the aim of pursuing a career in Barcelona. I previously managed the Belgian market at Superprof, a global online platform headquartered in Paris that connects students with private tutors across a wide range of subjects. This role allowed me to significantly enhance my skills in market analysis, strategic planning, and customer relationship management. I learned to adapt quickly to changing market conditions and developed a deep understanding of the education technology sector. In 2019, I successfully completed my studies, achieving a degree in International Entrepreneurship from Artevelde University of Applied Sciences in Ghent, Belgium. Opting for this major was a deliberate choice to cultivate and expand my aptitudes and passions on the international stage. Additionally, I possess the facility to effortlessly communicate in three distinct languages: English, French, and Dutch. Passionate about achieving measurable results, I am dedicated to help companies reach their business goals and to contribute to their success on a international scale.
Currently working at Games Workshop as an Account Manager, responsible for managing and growing key retail accounts across multiple languages and markets. I focus on building strong, long-term partnerships while driving commercial performance and supporting partners in their business development. Key Responsibilities: • Manage and develop a portfolio of independent retail accounts • Drive sustainable sales growth through strong partnerships • Support retailers with commercial insight, product knowledge, and planning • Identify opportunities to grow the Games Workshop hobby locally • Build long-term relationships based on trust and performance • Represent Games Workshop values and brand standards
As the Country Manager for Belgium at Superprof, I played a pivotal role in driving the growth and visibility of the platform in the Belgian market. My key responsibilities included: • Customer Relationship Management (CRM): Developed strategies to engage users, boosting loyalty and retention. • SEO Strategy & Optimization: Led SEO campaigns to improve search visibility, driving organic traffic and user acquisition. • Social Media & Partnerships: Executed content strategies and managed partnerships to increase brand awareness and grow the community in Belgium. • Performance Reporting & Analytics: Delivered monthly reports on KPIs like traffic, user engagement, and campaign performance, providing insights for decision-making. • Content Translation (FR-NL): Translated and adapted content for the Flemish market, ensuring cultural accuracy. • User Acquisition & Marketing Campaigns: Drove user acquisition through SEA, social media, and partnerships, increasing the user base. • Digital Marketing & Campaign Management: Designed and optimized digital campaigns, driving leads, conversions, and growth. • Editorial Management: Managed content creation and publication through WordPress, ensuring it was timely and aligned with Superprof’s objectives. Throughout this role, I gained hands-on experience in digital marketing, user acquisition, and cross-team collaboration, driving growth in the Belgian market and strengthening relationships with users and partners, contributing to Superprof's success and expansion in Belgium.
As a Country Manager intern for Superprof Belgium, I contributed to the development and launch of the Flemish version of the website. My key responsibilities included: • Translation & Localization: Translating and adapting content from French and English into Flemish-Dutch, ensuring cultural and linguistic accuracy while keeping the tone and messaging aligned with the local market. • Editing & Proofreading: Reviewing translated material for consistency, accuracy, and quality, improving text flow and readability while ensuring it adhered to Superprof’s standards. • Content Management: Publishing, formatting, and optimizing website content in the CMS to enhance user experience, accessibility, and SEO. • Quality Assurance: Conducting thorough quality checks on the website’s content to correct language errors, improve formatting, and ensure a polished, user-friendly site for Flemish-speaking visitors. This experience provided me with hands-on experience in translation, content management, and cross-cultural communication, helping me develop valuable skills in a dynamic, multilingual digital environment. My internship ultimately led to a permanent contract, where I continued to contribute to the success of Superprof Belgium’s operations and expansion in the Flemish market.
As a Market Developer, I played a pivotal role in developing the French-speaking market in Belgium. My key responsibilities included: • Market Expansion: Identifying new opportunities to increase brand presence and engagement in Belgium. • Marketing Strategy & Sales: Collaborating on marketing campaigns, leveraging SEO, and driving sales through digital channels. • Content Creation & Translation: Translating Dutch content into French and writing articles to enhance engagement and online visibility. • Event Management: Assisting in event planning, logistics, and on-site support for smooth operations. Press Relations: Managing press lists and media outreach to boost brand visibility. This experience allowed me to develop a comprehensive skill set in digital marketing, event coordination, and content creation, all while gaining valuable insights into market development and cross-cultural communication.
During my time at Delhaize, I worked primarily in the alcohol section, where I gained hands-on experience in retail operations. My key responsibilities included: • Product Management: Organizing and restocking the alcohol racks for optimal display and availability. • Customer Service: Assisting customers with product selection and providing information on promotions. • Teamwork: Collaborating with colleagues to ensure smooth operations and efficient customer service. • Time Management: Prioritizing tasks in a fast-paced environment to meet customer needs. This role helped me develop key skills in customer service, organization, and collaboration within a fast-paced retail setting.
This role at Kiem-X marked my introduction to the professional world, where I worked in the packing department, focusing on packaging sprout vegetables for distribution. My key responsibilities included: • Product Packaging: Accurately packing vegetables, ensuring quality control and proper labeling. • Logistics Support: Assisting with product preparation for timely delivery. • Team Collaboration: Working with colleagues to meet deadlines and ensure smooth operations. • Quality Assurance: Ensuring products met freshness and presentation standards. As my first job, it helped me strengthen attention to detail, time management, and teamwork skills in a fast-paced environment.