Carla Gemelle Diomampo, CSM

Technology Project Manager | Banking & FinTech

National Capital Region, Philippines

About

As a Technology Project Manager in the FinTech industry, I am responsible for analyzing and collaborating with partners and vendors on integration plans for our e-wallet mobile application. Usual integrations include service aggregators, banks, and remittance companies. In addition, I serve as the Scrum Lead, managing a cross-functional team of developers and QA specialists to ensure project delivery standards and commitments. Prior to this role, I started my career as a Business Analyst, where I gained experience in Core Banking and contributed to the creation of Business Service Documents and Requirements Catalogues, which served as key references for developers during migration projects. With over 5 years of experience in both Business Analysis and Project Management, I have successfully worked with local and international partners to enhance business operations and drive efficiency through technology, systems development, and project management.

Experience

  • Technology Project Manager for B2B Partnerships at PalawanPay
    Apr 2024 - Present · 2 yrs 3 mos

    • Vendor Management: assigned for the B2B Partner Ecosystem track, where projects are mostly integration with partner or vendors (service aggregators, international remittance, loan disbursement, biller integrations) • Project Planning & Execution: Lead technology end-to-end project lifecycle from API development to deployment • Budget & Resource Management • Reporting & Documentation: Maintain comprehensive project documentation, status reports, and track project performance metrics, providing updates to senior leadership.

  • Business Analyst (Core Banking) at Metrobank
    Apr 2023 - Apr 2024 · 1 yr 1 mo

    • About Metrobank (metrobank.com.ph): Premier universal bank and among the foremost financial institutions in the Philippines • Under the Information Technology Group, Business Relationship Management Division (BRMD) • Assigned under the Core Banking Project • Deliverables include: Current vs. Future (to-be) State Analysis, Business Service Document, Requirements Documentation (RD), Requirements Specifications (RS), Requirements Catalogue (RC) • API Management • Data Mapping according to Banking industry Architecture Network (BIAN) and Interactive Financial eXchange (IFX) standards

  • Business Analyst at Camaya Coast
    Mar 2020 - May 2023 · 3 yrs 3 mos

    • Methodology: Agile Project Management • Project Supervision and Execution: Works with C-Level executives and operational teams to discuss development plans, timelines, and budgets • In-House and (Local and International) Partnership Projects: - Feature enhancements of operational systems for company's real estate, resort, golf, and transportation business - Software acquisition and software development planning - 3rd-party service providers deal process and partnerships: CRM, Ticketing Systems, Payment Gateways, E-Commerce Platforms for Hotel Management System & Airline Operations (Airline Booking & Plane Maintenance System) • Information Management and Technical Writing: Business Requirement Document (BRD) System Flowchart QA Document End-user Sign Off System Manual • Support Services: End-user trainings and software maintenance support • About Camaya Coast (camayacoast.com): Prime leisure beach resort and residential development with lush mountains, endless sunsets, and pristine beaches.

  • Business Development Supervisor and Assistant Unit Head for Corporate Planning at Lica Land Group
    May 2017 - Mar 2020 · 2 yrs 11 mos

    • Project Supervision and Execution: Works with C-Level executives and operational teams to discuss development plans, timelines, and budgets • Market Research, Financial Analysis, and Cashflow Projections • Collaboration of project plans with executives and bank industry partners •About Lica Land Group (licaland.com): Manila-based real estate development company operating in the fields of commercial, residential, and hospitality real estate businesses.