Igor Zukovsky

E-Commerce Manager | Shopify | Marketplace Operations (Digitec Galaxus & Amazon) | Product Data & Pricing

Kriens, Lucerne, Switzerland

About

E-commerce professional with hands-on experience building and operating a Shopify-based multichannel business in Switzerland. As founder of Gastro Zone Swiss GmbH, I manage the end-to-end operations of an online store specializing in premium glassware for gastronomy and hospitality clients. My work focuses on product data management, pricing strategy, marketplace integration and operational efficiency. The project includes: • Shopify e-commerce operations • Marketplace integration (Digitec Galaxus, Amazon) • Product catalogue management (200+ SKUs) • Pricing strategy and margin management (~30% gross margin) • Supplier coordination and cross-border logistics (EU → Switzerland) • Continuous improvement of SEO, product pages and customer journey In addition to running my own e-commerce project, I gained operational experience working at Digitec Galaxus, Switzerland’s largest online retailer, which gave me insight into large-scale e-commerce fulfillment and marketplace operations. Earlier in my career, I held leadership roles in hospitality and tourism, including restaurant management and running my own sports travel and kitesurfing business. These experiences helped develop strong operational, customer and team management skills. I am particularly interested in roles related to: • E-commerce operations • Shopify-based online shops • Marketplace management (Digitec Galaxus / Amazon)

Experience

  • E-Commerce & Marketplace Operations Lead at Gastro Zone Swiss GmbH
    Apr 2020 - Present · 6 yrs 4 mos

    Responsible for the end-to-end operations of a Shopify-based DTC and marketplace business focused on premium glassware for gastronomy and hospitality clients in Switzerland. • Manage Shopify-based e-commerce store and product catalogue (~200 SKUs) • Lead marketplace integration and operations (Digitec Galaxus, Amazon) • Monitor key commercial KPIs including sales, margin and inventory performance • Coordinate supplier relationships, logistics and cross-border stock flow (EU → CH) • Optimize pricing strategy and product performance across channels • Manage product data, marketplace feeds and catalogue structure • Implement performance-driven marketing initiatives (Google Ads, Meta Ads)

  • Restaurant Manager & Seminar Assistant at PILATUS-BAHNEN AG
    May 2023 - Aug 2025 · 2 yrs 4 mos

  • Owner & Instructor at Flyin'Circus
    Apr 2012 - Aug 2024 · 12 yrs 5 mos

    Responsible for all operations conected to sport travel agency and kitesurfing school - Marketing, Sales, PR, Teaching, Equipment Sales & Maintenance, Future Kiting distributor. www.FlyinCircus.com

  • F&B at Château Gütsch
    Nov 2015 - Sep 2019 · 3 yrs 11 mos

    Chef de Service

  • Resort Manager & Kitesurfing instructor at KingSun Beach Club
    Apr 2014 - Sep 2014 · 6 mos

    Responsible for all operations conected to Kitesurfing school - Marketing, Sales, PR, Teaching, Equipment Sales & Maintenance, Future Kiting China distributor.