United Arab Emirates
Multilingual Undergraduate with a dual degree in Sports Management and Business Administration from Nichols College, Massachusetts and European University of Barcelona, Spain. Results oriented, cross-culturally sensitive with an intention to continue education in a Graduate Law School with the specialization in Sports and Entertainment Law. Profound knowledge in various sports industries, including ATP, WTA, NBA, NFL, NHL, Major International Soccer Leagues (LFP, EPL, SERIA A, German Bundesliga), Formula One and FIS.
Maintained the highest level of customer service, provided prompt, attentive, courteous and effective service to all customers of the company; • Incorporated product knowledge in the sales process with the end result of maximizing sales and units sold per transaction; • Captured all relevant customer information for entry in the client relationship management system and consistently followed up with any issues related to clients; • Inspected products quality control process at the factory in Santiago, Dominican Republic;