Amsterdam, North Holland, Netherlands
As Chief Operating Officer at sennder Technologies, I bring over two decades of logistics and supply chain expertise to lead end-to-end operations across 14 European countries. With full P&L accountability, I drive customer-centric strategies that enhance business growth and operational efficiency while ensuring seamless execution of customer commitments. My work focuses on organizational design, process optimization, and fostering accountability to deliver sustained value. Previously, I spearheaded the successful divestiture of C.H. Robinson’s European road division to sennder, managing the carve-out of 14 legal entities. This experience underscores my ability to lead complex transitions while maintaining business continuity. I am committed to cultivating strong customer relationships, delivering high-value improvements, and enabling collaborative innovation across teams.
• Full P&L responsibility of the country and regional business teams throughout the European network • Lead day-to-day operations and execution of customer commitments, driving sustained and continued business growth • Establish and drive efficiency gains across end-to-end processes, focusing on delivering strategic value. • High customer engagement in an executive and sponsorship role, leading and supporting ongoing customer retention and growth, primarily by delivering on continuous high-value improvements and relationship development. • Organisational design and optimisation, creating continuous accountability, process improvement, and efficiency gains • Leading role in the post-closure integration of the CH Robinson business into the sennder legacy organisation, including system, customer, team, and people integration
As a member of our global leadership team, I am responsible for leading our European Surface Transportation division. This comprises of 15+ legal entities spanning over 14 European countries with 1000+ people. During the last 18 months of my role, I successfully led the divestiture of the European road division from CH Robinson to sennder Technologies GmbH, which encompassed the carve-out of 14 legal entities across the European continent.
As a member of the European transportation management board and owner of the customer account management function, my responsibilities include: - Relationship management and development of key enterprise customers across a variety of geographies, industries and company sizes - Designing and executing on a defined strategy enterprise growth strategy - Customer P&L ownership and management in the following countries: BE, DE, ES, FR, IT, NL, PL & UK - Defining a hiring and talent strategy while enabling, continuous people development through effective performance and training management - Compensation and performance reward ownership - Deploying and standardizing our European 'Go-To-Market' account management strategy and processes - Strategic network design and expansion, including potential M&A targets and subsequent integration
As a member of the European transportation management board my responsibilities include: - Designing and executing on a defined strategy that brings consistent growth to the overall European enterprise - Multiple branch, country & regional P&L management and ownership (UK, BE, NL, IT, LU, TR) - Customer level P&L ownership and management - Hiring, talent strategy and development, succession planning and management - Performance management - Compensation ownership and management - Business development and Executive sponsorship on multiple key customer accounts covering a variety of service modes - Deploying our European 'Go-To-Market' sales strategy - Regional and continental business key initiative ownership - Strategic network & business design and expansion