Stephen S.

Head of Operational Excellence | Driving Continuous Improvement, Lean Transformation, Process Optimization, Digitalization, and Sustainable Business Performance Across Global Operations.

Switzerland

About

I am EMBA and double degree qualified Global Sales and Marketing Director with significant experience in industries, including chemical, petrochemical and process, across Asia, Europe and the Americas. My key strengths include assembling and leading high performing sales and commercial teams and developing processes that drive sustainable growth. I also develop a data driven systematic approach and methodology to convert a strategy into tactical actions. My core skills are supported by effective talent management selecting and developing the right people with the best skills to drive a business. I have had many successes including: ✔️As Director of Sales and Application Technology moved to the USA implemented a new system and drove growth of 100% OI and +12%GM in 4 years. ✔️As Managing Director of Fuenix successfully implemented a new business process ensuring proper oversight of the technology development. ✔️Convinced the business not to proceed with an acquisition but invest 5% of acquisition funds on further development and marketing of new product, which now has yearly sales of $20M+. I am an experienced and effective strategic leader with a solid professional and academic background and a dedication to success. I utilise these attributes to provide exceptional service to my employers and clients, and deliver success directly and through leading and developing teams that consistently overachieve goals. Specialties: Strategic Sales & Business Development ✔️ Innovation / New Technologies ✔️ Change / Transformation Management ✔️ Mergers & Acquisitions (M&A) ✔️ Stakeholder / Network Management ✔️ R&D & Tech Integration ✔️ Leadership & Team Development ✔️ Building & Implementing Strategy ✔️ Full P&L Accountability ✔️ Operational Management ✔️ Pricing / Contract Negotiations ✔️ CRM Systems

Experience

  • Sulzer (16 yrs 1 mo)
    • Head of Operational Excellence
      Jan 2026 - Present · 7 mos

      As Head of Operational Excellence, I lead the development and execution of strategies that improve performance, efficiency, quality, and sustainability across operations. My role focuses on driving continuous improvement, optimizing processes, and building a culture of operational discipline and innovation. By leveraging Lean principles, Six Sigma methodologies, digital solutions, and data-driven decision-making, I work closely with cross-functional teams to enhance productivity, reduce waste, improve reliability, and deliver measurable business value. A key part of the role is translating strategic objectives into operational results while strengthening organizational capabilities and fostering employee engagement. My responsibilities include: Developing and deploying Operational Excellence strategies aligned with business goals Leading continuous improvement and transformation initiatives Driving process optimization, standardization, and best-practice sharing Supporting operational performance, cost competitiveness, and quality improvement Building problem-solving capabilities through coaching, mentoring, and training Implementing performance management frameworks and KPI governance Promoting a culture of safety, operational discipline, and continuous learning Leveraging digital technologies, analytics, and automation to improve operational outcomes Ultimately, Operational Excellence is about creating sustainable competitive advantage by enabling organizations to consistently deliver superior performance, reliability, customer value, and business growth.

    • Business Development Manager(Polymer and Crystallizer)
      Jan 2025 - Present · 1 yr 7 mos

    • Head of Advanced Chemical Recycling and Carbon Capture Licensing
      Apr 2023 - Jan 2025 · 1 yr 10 mos

      Global leader in fluid engineering and chemical processing applications. Responsible for developing a chemical recycling commercial solution from the ground up with responsibility to further develop integrated technology solutions. Accountable for the P&L for a new business vertical involving commercializing an advanced chemical recycling technology, a novel rotary kiln development. Lead a small senior team: Technology Commercialization Director, Global Sales Manager, CCUS Commercialization Manager and Senior Process Engineer Plastics Recycling. Key achievements: ◼️ Built an active multimillion pipeline of recycling projects ◼️ Secured multi-million dollar project for licensed CCS project for waste to energy plant ◼️ Launched Sulzer's advanced chemical recycling business, pioneering circular economy solutions after a multi-million investment in the start-up.

  • Rhine Ruhr Director and Co-owner at Rhine Ruhr Pty Ltd
    Feb 2001 - Jun 2010 · 9 yrs 5 mos