Arnhem, Gelderland, Netherlands
I help organisations connect the dots — between systems, teams, markets, and strategy. With 15+ years delivering complex technology programmes across Europe, I specialise in taking fragmented, multi-market operations and turning them into scalable, efficient platforms. Whether that's migrating high-volume integrations to a unified API, onboarding major international accounts, or reducing critical incident rates by 30% at a national infrastructure operator — I focus on outcomes that stick. My background spans consulting engineering, implementation, programme management, and global integration leadership. I've worked across private sector, semi-government, and defence environments, which means I'm comfortable operating in both fast-moving commercial settings and highly structured, compliance-heavy organisations. What I bring to any role: The ability to translate between technical and commercial — fluently, in both directions Experience managing complexity across multiple markets, stakeholders, and tech stacks A track record of building alignment where it didn't exist before Hands-on credibility with the teams I lead and the partners I work with Based in Arnhem, operating across Europe.
• Leading technical onboarding and integration for global enterprise merchants across 10 European markets • Migrating high-volume merchant integrations to a unified API platform — delivering ~25–30% reduction in operational costs through automation and consolidation • Standardising carrier and merchant integrations across multiple regional tech stacks to cut time-to-launch and reduce local customisation overhead • Building integration pipeline visibility and KPI frameworks to drive data-driven SLA management across markets • Acting as the bridge between commercial and technical teams — translating complex API, EDI, and carrier flows into clear operational requirements • Partnering with Product and Engineering to shape scalable, pan-European integration solutions that reduce complexity and accelerate client go-lives
• Managed a portfolio of complex IT projects across cloud migration, supplier coordination, and strategic IT consulting • Led chain orchestration implementation at TenneT, reducing P1 severity incidents by ~30% • Primary intermediary between clients and technical partners — translating requirements into actionable delivery plans • Established KPI frameworks to track milestones, identify improvements, and optimise costs
• Onboarded major accounts including H&M, Bol.com, and Inditex • Designed and launched market-specific logistics solutions for BENELUX and DACH • Expanded partner network across logistics and e-commerce to extend operational reach
• Managed fibre rollout across 9 sites, ensuring quality and technical compliance • Integrated a newly acquired site into the existing network • Led mobile carrier consolidation, streamlining contracts and reducing communications costs