Greater Lyon Area
IT Professional -- 20 years experience in IT/Telecom -- ITIL / Prince 2 certified -- French-English bilingual
* Manage customer requests for new projects (international scope) * Responsible for qualification and proposal process * Manage relationship with customer and internal teams during project delivery * Assess delivery and contractual risk (including mitigation strategies) * Ensure full compliance with company processes
Provide technical sales support (security solutions) to sales teams. Also serve as main interface between customer and R&D team. * Sales support (in response to bids and direct customer engagements) * Responsable for delivering technical sales proposition in order to close deals * Customer demos and workshops * Follow up during project implementation * Participate on product roadmap
* Promote IT services during presales meetings with potential customers * Be the first point of contact for customers’ and partners’ technical queries. Liaise with subject domain experts within the company if needed. * Participate to the write-up of RFI/RFP/RFQ technical answers. * Develop services business on key accounts