Lozenets, Sofia City, Bulgaria
- Serious professional with 10+ years experience in setting up and working on a panorama of projects - Over 7 years work experience in the corporate insurance industry with the emphasis on a global 1 bn+ oil terminal/tank storage portfolio - Over 4 years’ experience in the online gaming industry as personal account manager to app. 80 customers’ generating monthly sales of USD 1m+. - Initiated various special promotions to further increase net revenue - Provided additional guidance to the content and translation departments - native Dutch speaker
• Partner with the Management Team to formulate and implement sales strategies, aligning efforts to position the company for success in Executive Search services • Lead the execution of strategic plans to convert high-potential prospects into long-term clients • Conduct outreach to Senior Executives, presenting Executive Search services to C-suite clients and key decision-makers • Collect data and research the market in-depth to find prospective clients • Engage proactively in cold calling to connect with Executive-level prospects and present tailored solutions • Build and manage a strong pipeline of qualified leads using market research, networking, CRM tools, and marketing resources • Transform leads into high-value sales meetings, consistently meeting or exceeding sales targets • Deliver customised solutions that align with client business goals during presentations • Cultivate long-term client relationships by ensuring superior service and satisfaction • Offer bespoke solutions that address specific Executive Search and Talent Acquisition needs • Stay updated on industry trends and market dynamics to refine sales strategies continuously • Identify and leverage new growth opportunities to drive business expansion • Participate in industry events and conferences to enhance market visibility and build relationships • Report progress and metrics regularly to Senior Leadership to align with organisational goals • Collaborate with the Marketing department to streamline lead generation and conversion processes. Actively support marketing with different initiatives related to lead generation • Report directly to the Sales Director
Operate as the main point of contact for all matters specific to customers. Build and maintain strong, long-lasting customer relationships. Negotiate contracts and close agreements to maximize profit Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors Develop new business with clients and achieving the predefined company goals. Prepare reports and forecasts for improving the sales strategy.
- Drive renewal sales for one of the most well-known BI software manufacturers - Work with an established customer base - Provide quarterly sales forecasting - Use the latest CRM software to research accounts and search for new business opportunities. - Built an effective relationship with partners and external clients - High volume of customer contact using all channels aavailable - Sole responsibility for Benelux market with a renewal sales quota - Overcome complex customer objections
- Providing personalised customer support for the whole panorama of players in top 3 downloadable gaming apps. Thereby ensuring an excellent gaming experience. - Expert in online mobile gaming on various platforms (iOS/Android) - Expert in Social Media support and advertising - Provide excellent gaming experience - Provide excelent CRM - Using all communication tools available to ensure customer satisfaction, thereby ensuring a high level of customer service.
CSMS Casino VIP Account Manager - sole responsibility for setting up the Dutch/Belgium market - sole responsibility for the Scandinavian & South African market - assisting with social media projects - training of new VIP managers - locating high value customers - Maintaining high level of customer service in Dutch and English