Charleroi Metropolitan Area
Ensuring the commercial support and administrative management of the SGM department (Business sector: Lifting and magnetic separation (recycling) – Business Area: Benelux/France): customers quoting and follow-up, customers orders intake, suppliers ordering, invoicing, stocks management and reporting.
Temporary work, production planning.
Pricing, direct customers and business partners quoting. Business projects analyze (competition, business agreements) in collaboration with sales representatives and product managers.
Users assistance and collaboration with specialized teams (network, telecom) This department has been outsourced by IBM where I have been promoted Sales Operations Specialist.
First experience contract (1 year) Management of a 20 people logistic team handling telecom equipment back from entire Belgian market for repair or destruction. Redistribution or stocking in automated warehouse after repair. Stocks management and inventory using SAP. Trainings by Belgacom: -Frontline Leadership Management (people management) -SAP (stocks management)