Dallas-Fort Worth Metroplex
Lou Keyes is a respected corporate executive with 30 years experience specializing in business and sales transformation, general management, marketing and strategy. Extensive background in financial services, information technology, professional services, SaaS and enterprise software. A turnaround expert, Mr. Keyes has been sought out by Fortune 500 and private equity-backed firms to scale businesses and accelerate growth by aligning talent, process and technology.
Rithum (formerly CommerceHub and ChannelAdvisor) is one of the industry’s most influential and trusted commerce networks, helping brands, retailers, and suppliers work together to deliver third-party (3P) commerce experiences. The Rithum platform helps brands and retailers accelerate growth, optimize operations across channels, scale product offerings and enhance margins. Using its commerce, marketing, delivery and discovery solutions, Rithum customers create optimized consumer shopping journeys from beginning to end. More than 40,000 global brands trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Rithum processes an average of 2.4 billion transactions every day for retailers like Best Buy, Adidas, The Home Depot, and more.
As Chief Revenue Officer, Lou is responsible for global sales and marketing, training and upskilling client facing teams, and driving the achievement of sales and revenue objectives.
Global end-to-end responsibility over our portfolio of Transportation solutions including Public Safety, Road Usage Charging, Curbside Management, and Transit, helping agencies across the globe transform their mobility and payment solutions to streamline operations, increase revenue, and reduce congestion while creating safer communities and seamless travel experiences for consumers.
Conduent is a leading business process outsourcing company with over $4 billion in revenue and 65,000 associates (NASDAQ: CNDT). Member of the Executive Committee responsible for sales and growth. Led the transformation of the sales organization from multiple decentralized sales teams into a centralized, customer focused sales and client management organization. Implemented a comprehensive, client focused growth strategy. Implemented a new, comprehensive selling methodology and system. Deployed new tools, processes and operating routines. Team improved 2020 sales by 94% to over $1.9 billion in total contract value - up from $985m in 2019.
An Onex Corp portfolio company, York Risk was sold to Carlyle Group/Sedgwick in 2019. Member of the Executive Committee responsible for sales and account management. Led the transformation of the sales organization from multiple decentralized, product specialty sales teams into a centralized, customer focused sales and client management organization. Implemented a comprehensive, client focused go-to-market strategy. Implemented a new, comprehensive selling methodology and system. Deployed new tools, processes and operating mechanisms. Led the sales organization through two consecutive years of record performance. In 2018, achieved over 100% of sales target (38% target increase over prior year) and set a company sales record. Existing client revenue grew 4% - the first year of revenue growth in 5+ years. In the first 9 months of 2019, we achieved 157% of our full-year 2019 sales target and set another sales record.
Fiserv is a Fortune 500 Fintech / SaaS solutions company with 2017 revenues in excess of $5.7B. From 2009 to 2017, Fiserv grew its total revenues from $4.1B to $5.7B. Senior Vice President, Enterprise Accounts November 2009 to October 2011 and April 2015 to October 2017 Senior Vice President, Sales & Account Management, Digital Banking Group November 2011 to March 2015