Bengaluru, Karnataka, India
A data, analytics & AI leader with a track record of driving successful key global initiatives that enhance business value, increase customer engagement, and maximize operational efficiencies. With more than 20 years of Data and Analytics experience, my unique blend of strong commercial focus and multidisciplinary technical skills support my ability to quickly garner key stakeholder confidence and craft creative solutions to drive meaningful change in business operations. Currently, I am a Managing Director at Citibank, where I lead analytics teams that drive business transformations in various domains within the bank. From commercializing customer insights to optimizing digital marketing programs; from operations process optimization to Ai-based fraud detection; and from data governance to controls automation. I have previously worked with Absolutdata and GE Capital, where I consulted leading global companies in BFSI, CPG, Retail, Hospitality and Technology to embed analytical capabilities in the Product, Marketing and Sales domains. I believe in unlocking the potential of the rapidly evolving Analytical and AI technology to drive business transformation by embedding data-driven capabilities into different businesses and functions. With considerable leadership experience building high-performing teams, I am eager to mentor diverse, talented individuals and support their career development.
General Manager of the Analytics GCC delivering business impact across Citi businesses through data, analytics and AI. Transform the service delivery model of the Analytics GCC to a AI led execution model driving innovation and growth. Leader in the bank's AI transformation.
1. Responsible for AI adoption across Operations processes in the bank. 2. Leading engagements from the Analytics GCC. 3. Responsible for growing the analytics GCC & developing its AI capabilities.
As a Managing Director at Citibank in Bengaluru, India, I lead analytics teams that drive business transformations in various domains within the bank. From commercializing customer insights to optimizing digital marketing programs; from operations process optimization to AI-based fraud detection and from data governance to controls automation. This cuts across several global businesses and functions in Citi and involves leading a large team of data scientists and engineers.
As Vice President - Head of Products & Solutions, I led new lines of business for the firm, including the development and launch of 3 cutting-edge AI products - Navik MarketingAI, Navik SalesAI, and Navik ConceptAI.
During my tenure as Director - Head of Products & Solutions, I developed the Navik AI suite of products for the company. These enabled enterprises to adopt AI into their Marketing and Sales Analytics engines rapidly.
While serving as Associate Director, I drove the dynamic growth of the Analytics Services Practice, expanding the team and revenues for the firm manifold. Also established Big Data and Digital Analytics practices in the firm.
While serving as Assistant Manager at GENPACT LLC, I was responsible for setting up delivery teams to provide analytical services to multiple clients in the financial services space.
As Assistant Manager at GE Capital International Services, I built credit risk models and loss distribution in real estate portfolios for BASEL 2 compliance.
During my tenure as a Business Analyst, I supported data mining of the firm’s central Portfolio Management Data Warehouses.