Brussels, Brussels Region, Belgium
With over a decade of experience at the intersection of technology and insurance, I lead transformative initiatives that drive innovation across Europe and Asia. At Ageas Group, I spearhead digital transformation initiatives, integrating AI and automation to enhance efficiency and customer experience. My mission is to bridge the gap between cutting-edge technology and practical business solutions, fostering a culture of innovation that delivers measurable results.
Drive Strategic Technological Advancements: • Identify optimization opportunities for technology investments, enhancing our competitive edge through enterprise-wide digital capabilities. • Spearhead digitalization across operating entities, crafting AI and Generative AI assets, and architecting operational frameworks for seamless integration. Strategic Collaboration and Leadership: • Forge partnerships with Business Development and Ageas companies' key stakeholders. • Lead cross-functional initiatives aligned with Ageas Group's strategic imperatives, translating them into robust technological frameworks and solutions. Cultivate a Culture of Technological Innovation: • Cultivate a digital innovation environment, driving research initiatives and Proof of Concept (POC) developments. • Champion the adoption of transformative technologies for collective Group benefit. Steer Transformative Projects and Innovations: • Identify and lead projects for transformative change, enhancing the Group's efficiency, operations, and customer experiences. • Introduce or develop technology innovations with representatives from Group companies.
• Group strategy implementation from a Technology perspective through advisory missions and reusable assets enablement • Lead of a Smart Automation Community • Lead of the Group Headquarter PMO and Enterprise Architecture Office
• Head of the OM department - 50p, BE/NL • Lead of the projects/programs & quality management and productivity improvement department • Lead of a Robotics Process Automation (RPA) and Business Process Re-engineering department • Set-up of a company-wide Agile training program and Agile coaching services practice
Strategic and Tactical management of the Consulting Services Practice in Belgium and Luxembourg. Lead of the Microsoft Consulting Services team (12p) with a scope ranging from opportunity identification and deal shaping to project setup and delivery. Responsible for the P&L – 13Mios € turnover
Project Portfolio Manager and Relationship Manager with IT and Business Executives. Responsible for managing risk, revenue, profitability, growth and customer satisfaction of a portfolio of engagements (3Mios € turnover) covering 7 key accounts of the Financial Services Industry in Belgium and Luxembourg.
Business development, business consulting, solution shaping and global program management: • International Bank – Direct Channels – Enhancement of the end-to-end project delivery capability of the Direct Channels department • International Bank – Transformation Office – Definition of the strategic transformation roadmap of the Operations and IT organization • International Insurance – P&C Underwriting Front-End Application Renewal – Definition of the overall business requirements and structure of the program implementation roadmap
Business consulting, solution shaping and global project management: • International Bank – Portfolio Management Strategy Implementation – architecture design, solution definition and implementation of Triple'A Portfolio Management System into a single platform for Belgium and the Netherlands • International Bank – SEPA Payment Engine Definition – Definition of the business architecture and operational processes of a SEPA payment engine serving Belgium and the Fortis European subsidiaries
Project Manager in the IT Retail Banking business domain