Kaohsiung Metropolitan Area
Master's graduate in Public Health from National Cheng Kung University, with academic training in biostatistics, epidemiology, and mental health research. My professional experience includes community-based healthcare and frontline mental health services, where I have worked with individuals experiencing complex psychiatric and social care needs. Through multidisciplinary collaboration and case coordination, I developed strong communication, problem-solving, and adaptability skills in high-pressure and rapidly changing environments. In addition to healthcare service experience, I also have experience in healthcare administration and operational coordination, including cross-department communication and organizational support. I am interested in opportunities related to mental health, public health, research support, healthcare coordination, and interdisciplinary roles involving data analysis and system improvement. I value continuous learning and enjoy bridging practical experience with analytical thinking to support meaningful outcomes.
• Home Visits and Outreach: Conduct regular or occasional visits to individuals with mental illness in the community to assess their living conditions, psychological state, and medication adherence. • Needs Assessment: Evaluate clients’ needs in areas such as daily living, healthcare, employment, and social welfare, and develop individualized service plans. • Psychological Support: Provide emotional support, assist clients in managing emotions and coping with stress, and teach self-management skills. • Resource Referral: Assist clients in accessing medical, social welfare, and employment resources, and connect them to relevant agencies. • Health Education: Provide knowledge on mental health conditions to help clients and their families understand the illness, increase awareness, and promote acceptance. • Case Management: Establish and maintain case files, monitor service effectiveness, and collaborate with other professionals in co-managing cases. • Documentation and Reporting: Record visit details and case information, and submit regular reports. • Participation in Meetings: Attend case review meetings and work conferences, and engage in professional discussions with other service providers.
Started in a frontline clinical support role and was later assigned to supervisory and operational coordination responsibilities. Experienced in clinic operations, cross-department communication, staff support, and healthcare service coordination within a fast-paced medical environment. - Conducted operational issue assessments, clinic operation planning, and supervised implementation outcomes through ongoing review and performance evaluation. - Supported and executed operational performance initiatives while developing responsive strategies based on changes in the healthcare environment. - Identified operational challenges, collected feedback from staff, and coordinated resources to provide practical solutions and follow-up support. - Strengthened employees’ problem-solving abilities through guided thinking and workplace coaching. - Provided support through active listening and staff engagement, while helping balance employee needs with organizational objectives. - Coordinated interdepartmental operations and managed unexpected incidents to ensure smooth daily clinic operations. - Led healthcare-related projects, including data collection and analysis to support physicians’ clinical and operational decision-making. - Oversaw onsite operational procedures and institutional standards to maintain professional consistency and quality of service.