Salt Lake City Metropolitan Area
•Supported 250+ AV-enabled classrooms, diagnosing and resolving networked hardware and software issues in real time •Configured and maintained touch panel interface, configuring JSON and Docker for room-specific server devices •Improved classroom uptime and user satisfaction through proactive maintenance and responsive support for faculty
•Automated core workflows with Python/VBA, reducing processing time 95–99%; one tool cut a 60-min task to <20 sec •Built cloud-deployed ETL framework (Python, PowerShell, XML, Excel) with auto-update for teamwide use in 4 weeks •Examined licensing data for 5 large clients (including Fortune 100) to identify risk and suggest efficiency improvements •Earned leadership recognition as 1 of 3 employees (200+) for developing automation tools adopted companywide
•Built Excel-based macros to analyze architectural plans and generate accurate material lists for 3–6 projects per week •Designed missing structural details (floor and roof systems) to complete incomplete blueprints, ensuring project accuracy •Managed client communication and revisions to meet or exceed tight construction project deadlines
Gained professional experience in business communication through email, meetings, and on site conversation with engineers, architects, and city recorders. Oversaw office administrative duties to supply an office of 14 employees. Assisted in project management responsibilities for 5 multi-family, industrial, or hospitality real estate projects. Received on site real estate experience by assisting the property manager of a 200 unit multi-family property. Experience with Microsoft Excel, Onedrive, Visio, Adobe Acrobat and Procore.
As a product Demonstrator with Club Demonstration Services working at Costco Wholesale, I consistently exceeded company-set sales goals by 105-115% for demonstrated products. In my role, I was responsible for interacting with members and providing comprehensive information on the products and services offered by our store. I took great pride in maintaining the high-quality image of the store and brand by engaging in positive interactions and providing personal support to our members.