Talkdesk

Customer Experience. Automated.

Software Development · CA

About

Talkdesk founder and CEO Tiago Paiva prototyped a cloud-based solution that was easy to deploy, integrate, and operate. He entered and won a hackathon, got some seed funding, moved to America and Talkdesk was born! Talkdesk has helped companies deliver a better customer experience ever since. We are innovative, creative, and challenge the old status quo to help our customers thrive and grow. We have fun shaking up the industry and we’re building a business that’s also a great place to work. At Talkdesk, you’ll have the opportunity to work with great people in over 19 countries (and counting!), tackle big challenges, and make a real impact; while being your unique and authentic self at work. We firmly believe the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, and warmly welcome all persons without regard to ethnic and racial identity, gender identity, age or religion. Talkdesk Gives Back is one of our many Employee Resource Groups that is specifically aligned with our core value of Community & Environmental Giving. We believe in giving back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. In alignment with this value, all of our employees are invited to take part in our paid Volunteer Day Off program to make a positive impact in our communities through volunteerism.

Details

  • Website: https://www.talkdesk.com
  • Founded: 2011
  • Company Size: 1400 employees
  • Headquarters: San Francisco, CA
  • Specialties: Customer Experience, Customer Service, CSAT, CX, Contact Center, CCaaS, Customer Experience Automation, Customer Experience Software, Contact Center as a Service, Cloud Contact Center, Contact Center Software, Call Center Software, AI Contact Center, AI Call Center, AI Routing, Workforce Engagement Management, AI Customer Experience Software, Enterprise Contact Center, Customer Experience Analytics, Customer Interaction Analytics, AI Agent Assist