Parloa

Amplify your customer service experience with an AI agent management platform.

Software Development · BE

About

Driven by a purpose to make people’s lives easier, we cultivate a workplace where collaboration pushes us to exceed set standards. Fun fact! One in four Parloans used to be a referral from another Parloan. We all share an ambitious mindset to create a generational company and we push boundaries and are willing to go the extra mile to achieve those ambitions in this fast-paced environment. At Parloa, we envision a world where every customer interaction can be as easy as talking to a friend. We're based in Berlin, Munich, New York, and London. You can take part in onboarding in Berlin or New York, depending on where you are based. This helps you build strong connections across teams and locations from day one. We focus on inclusive digital communication and plan meetings with time zones in mind. On top of that, our bi-annual company events are another great chance for everyone to connect in person.

Details

  • Website: http://www.parloa.com
  • Founded: 2018
  • Company Size: 537 employees
  • Headquarters: Berlin, BE
  • Specialties: Artificial Intelligence, Telephony, Conversational AI, Voice AI, Generative AI, customer service automation, contact center, machine learning, enterprise platform, contact center platform, chatbot services, augment agents, messenger automation, low-code frontend, Agentic CX, Customer Experience