About
OnProcess, a part of Accenture, connects, harmonizes, and orchestrates data across the Plan, Deliver, and Recover areas of the service supply chain, and use it to:
• Digitize service supply processes for our clients
• Improve customer satisfaction and lifetime value for them
• Identify where they can become more sustainable and action this
• Unearth value for our customers, saving them millions in the process
We do this by applying technology and data insights to our customers’ service supply worlds using a unique platform, a proprietary data model, tools, expertise and products.
Details
- Website: https://www.onprocess.com
- Founded: 1998
- Company Size: 919 employees
- Headquarters: Boston, Massachusetts
- Specialties: Service Supply Chain Optimization, RMA/Service Order Management, Analytics-Driven Post-Sale Service Optimizaton, Reverse Logistics/Asset Retrieval, Customer Support/Tech Support, Automation, Technology, Artificial Intelligence, Control Towers, Predictive Analytics, Service Value Chain, Optimization, Business Process Improvement, Post Sale Services, Process Optimization, Asset Recovery, Remote Triage, Dispatch, Warranty Management, Fraud Prevention, Field Service, Field Service Management, Outsourcing, Offshoring, Revenue Growth, Customer Experience, Inventory Management, Circular Economy, Digital Transformation, Managed Services