iNOVO

AI-powered CX solutions for Africa Your one-stop subscription for customer experience platforms, strategy and design

Technology, Information and Internet · Centurion

About

Inovo is your unfair advantage in customer experience. We help ambitious African businesses design and deliver world-class customer experiences—combining global technology like NICE, Creatio, and Enghouse with deep local expertise. From omnichannel enablement to AI-powered automation and CX transformation, we work with enterprises to solve complex customer problems, streamline operations, and unlock real growth. Whether you're looking to reimagine your contact center, scale digital engagement, or drive measurable CX ROI—Inovo is your partner from strategy to execution.

Details

  • Website: https://www.inovo.co.za
  • Founded: 2006
  • Company Size: 80 employees
  • Headquarters: Centurion
  • Specialties: Customer Experience, CX Platforms, Nice, Creatio, Enghouse, Growth, Contact Centres, AI-powered CX, Bots, Omni-Channel, AI agents, Agent experience, Speech analytics, Performance optimization, CX strategy, Collections, Service, Sales, Marketing