IT Services and IT Consulting · Dubai
GR IT Services is a multinational IT services company operating across the United Arab Emirates and India. From our headquarters in Business Bay, Dubai, we help businesses run, secure and modernise their technology, either as their complete outsourced IT team or as a specialist layer alongside in-house staff. We are a Microsoft Solutions Partner and Cloud Solution Provider (CSP), and a Google Cloud Partner. Microsoft 365, Azure, Dynamics 365 and Copilot are delivered on one invoice, in AED, by named engineers. Our UAE team works on the ground across all seven emirates, and our India operation adds round-the-clock engineering and service desk cover behind them. Every engineer is ours. No third-party call centre, no anonymous ticket queue. Our services cover the full stack: - Managed IT and IT AMC with 24/7 support and written SLAs - Cloud migration and management on Microsoft Azure and AWS - Cybersecurity: 24/7 SOC on Microsoft Sentinel and Defender, endpoint security, ransomware and phishing protection, penetration testing, and incident response - Microsoft 365, Dynamics 365, and Power Platform implementation - Apple device management with Jamf Pro and Apple Business Manager - Compliance for UAE PDPL, NESA, DFSA, ADGM, and DIFC frameworks - Networking, structured cabling, backup, disaster recovery, and web What sets us apart is accountability. Every engagement runs on a written contract and a priority-tiered response SLA: 5 minutes for critical issues, 10 minutes for standard, 30 minutes for low priority. We serve clients on-site and remotely across all seven emirates, backed by our India teams, from single-office SMEs to multi-entity groups in finance, healthcare, hospitality, retail, manufacturing, and legal. Technology should move your business forward, not hold it back. Whether you are launching a startup, switching provider, or scaling across the region, GR IT Services gives you an IT team you can reach, trust, and hold to a standard.