CXG

Transforming Experiences.

Business Consulting and Services · Dubai

About

Since 2006, CXG has been at the forefront of enhancing customer experience (CX) for premium and luxury brands, worldwide. Leveraging a rich portfolio of over 200 brand and a vast global network, we offer a comprehensive one-stop solution for all CX transformation needs rooted in deep insights and expertise. Our holistic approach, spanning insights to training, to consulting, empowers brands to navigate the evolving consumer landscape proficiently. CXG stands as a beacon of diversity, actively cherishing varied backgrounds in its global team. We perceive this diversity as a core strength, fueling innovation and forging a substantial competitive edge. It shapes our team dynamics, solution delivery, and company ethos, rooting us firmly in inclusivity and equal opportunity. Through respecting and celebrating the myriad cultures and lifestyles represented, we embody a culture where difference is not just acknowledged, but valued. CXG operates across 70 countries, promoting internal mobility and growth. We prioritize filling roles from within, nurturing a culture of recognition and continuous development. Our virtual collaboration has strengthened in today's remote work era with our progressive hybrid-work policy boosting our diverse workforce and broadening our reach. Rooted in our identity and values, CXG's robust culture not only attracts diverse talent but also fortifies our brand, ensuring we retain talent like you.

Details

  • Website: http://www.cxg.com
  • Founded: 2006
  • Company Size: 770 employees
  • Headquarters: Dubai, Dubai
  • Specialties: Customer Experience, Luxury market experts, Learning and coaching luxury retail professionals, Market Research, Customer Insights, Employee Experience, Shopper Insights, Customer Feedback, CX transformation, CX Design, Premium retail audits, Omnichannel Customer Experience, CX consulting, CX research and analysis, Customer-centric culture, Customer experience innovation, VOC programs for luxury brands, Luxury retail coaching, Omnichannel Luxury experiences, Customer-centric culture training, Customer feedback management, Customer experience tracking and optimization